Terms and Conditions
Introduction
Welcome to Dane Hermes Wine Estate (“we,” “our,“ or “us”). You agree to be bound by these Terms and Conditions by accessing or using our website and services. Please read them carefully.
1. General
These Terms and Conditions govern your use of our website and the purchase of products from our online store. By using our website and making a purchase, you agree to comply with and be bound by these Terms and Conditions.
2. Account
To place an order, you may be required to create an account. You are responsible for maintaining your account’s confidentiality and password and restricting access to your computer. You agree to accept responsibility for all activities under your account or password.
3. Product Information
We strive to ensure that the information on our website is accurate and complete. However, we do not warrant that product descriptions, pricing, or other content on the website are accurate, complete, reliable, current, or error-free.
4. Orders and Payment
- Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including limited quantities available for purchase, inaccuracies, or errors in product or pricing information.
- Pricing: All prices are listed in MKD and are subject to change without notice. The price applicable to your order will be the price current at the time your order is accepted.
- Payment: We accept the Cash on Delivery payment method. You agree to provide current, complete, and accurate purchase and account information for all purchases made through our website.
5. Shipping and Delivery
- Shipping Costs: Shipping costs are calculated based on your location and will be provided during checkout.
- Delivery Time: Delivery times are estimates and are not guaranteed. We are not responsible for any delivery delays caused by circumstances beyond our control.
- International Shipping: International orders may be subject to import duties and taxes levied once the package reaches the destination country. You are responsible for any additional charges for customs clearance.
6. Returns and Refunds
- Return Policy: If you are unsatisfied with your purchase, you may return it within 14 days of receipt for a refund or exchange, subject to our Return Policy.
- Refunds: Refunds will be processed within 14 days of receiving the returned item. The original payment method will be credited.
7. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Dane Hermes Wine Estate or its content suppliers and is protected by intellectual property laws. You may not use any content from our website without our express written permission.
8. Limitation of Liability
To the fullest extent permitted by LawLaw, Dane Hermes Wine Estate shall not be liable for any damages (including, but not limited to, indirect, incidental, special, consequential, or punitive damages) arising out of the use or inability to use our website or the purchase and use of products from our store.
9. Governing Law
These Terms and Conditions are governed by and construed by the laws of [Your Country/State], without regard to its conflict of law principles.
10. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the latest revision date will be indicated at the top. Your continued use of the website after any changes constitutes your acceptance of the new Terms and Conditions.
11. Contact Us
If you have any questions about these Terms and Conditions, please get in touch with us at:
Dane Hermes Wine Estate
info@danehermes.com
+389 70 252 224